moonbounce clown
  We want you to be comfortable in your selection process. If you have questions not answered on this page, Contact Us.
 
 

 

FAQs

Q. Are you insured?
A Yes, licensed and insured.

Q. Is there a deposit fee?
A. Yes, there is a non-refundable minimum deposit required at the time your date is secured with us.  Transaction can be by cash, money order or via paypal through our website.

Q. Do you deliver and is there a fee?
A $35.00 delivery fee will be charged to deliveries
8% Alabama State Sales Tax will be added to all rentals.

Q. What souce of payment  will you accept?

Payment is due at time of delivery (cash or money order).

We reserve the right to cancel reservations due to bad weather, heavy rains or high winds (over 25 mph).  Deposits are refunded under such conditions.

Q. What if I need to cancel after paying the deposit and before the date of my event?
A.  In the event of a cancellation, please notify us as soon as possible via email, our website or phone.  Written cancellations preferred, but not required.
 
Q. How many children can jump in a Bounce?

A. Our Bounces hold up to 12 children depending on their ages, the older the children, the fewer you can put inside. This is not a weight capacity but a recommended number to allow the children enough room to jump around safely.

Q. What is the oldest or youngest age limit?

A. Kids of all ages. From the young to the young at heart.  We provide safety rules with all bounces that determine weight and age limitations.

 Q. Can children get hurt?

A. Very rarely. Experience has shown that Bounces are safer than most school yard playgrounds.
 
Q. How long does it take to set-up a Bounce?

A. Average Bounce set-up takes approximately about 10 minutes.

Q. How big are your Bounces?
 
A. Our regular size Bounce roll up to be smaller than a 33 gallon trash can.
 
Q. What happens if I damage any equipment?
A. Use of all of our equipment is demonstrated when it is delivered.  In the event of damage due to neglect of not following instructions, a damage fee will be assessed to you for either repair or replacement of the equipment.

 

Birthday Parties

A. Moonbounces  are affordable and fun. Not only can we deliver and setup a moonbounce in your own yard, we can bring fun games, an inflatable water slide
 

Q.  Family Reunions and Corporate Picnics

 A. They only happen occasionally so make your next reunion one to remember.

 

Q.  Festivals and Carnivals

A. We offer one-stop shopping for all your festival and carnival needs

 

Q.  Daycare, Summer Camp, and Vacation Bible School

 A. Book a package deal for multiple rentals and you can save a lot.

 


   
 
           
 
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